Questions people ask Special Collections

We have all kinds of questions people ask and today was one of the dumbest ones so far.

Mostly we get:
Why are these books back here?
How come I can't look at the 1st edition Book of Mormon? (whats the point of having it if no one (even sc staff can't look at it? I've never seen it))
Can I check these out?
(mostly over the phone) I need to find out why my tuition wasn't paid. . .or something to do with the cashiers office (I answer Stewart Library Special Collections and they still do it!)

Today a girl came in and said "I need to get a book in Special Collections."
"Well, you've come to the right place."
"Are they back there?"
"Yes"
"Can I go back there and get it?" (the door says "Authorized Personnel Only")
"No, I'm sorry. Please fill out this form and I will get it for you. Do you have the dewy decimal number?"
"Yes. . ." (She begins to fill out the slip which asks for name, phone, address, material requested and if you are a student, faculty, or member of the community.) After filling out her name she says "Is all of this really necessary to fill out?"
By this time I was getting tired of her and had other patrons to help so I said: "we need either your address or phone number so that if the book is damaged we can contact you." Truly that is all it is for and because of the patriot act after they are done with the book and we have checked for damage the paper gets trashed. What I felt like saying: "I asked you to fill out this form did I not? I'm sorry but I can't help you unless I have everything filled out!! Oh, and since you asked if it is necessary add your SS and C Card number too."

She reluctantly put her phone number down, and the author and title of the book. . .no DEWY!!!! Saying yes means you have it doesn't it?